CONSUMER MATTERS

Consumers are the backbone of an economy because of their interest in and the purchasing capacity; therefore, they deserve to be served with informed and standard quality, non-defective, or non-deficient goods and services. Moreover, consumer laws protect consumers and provide relief in case of violation of their consumers’ rights. There are specific quasi-judicial forums to resolve consumer disputes: District Consumer Dispute Redressal Commission, State Consumer Dispute Redressal Commission (SCDRC), and National Consumer Dispute Redressal Commission (NCDRC) that deal with cases regarding consumer complaints and grievances. They
may grant various kinds of reliefs to the consumers; a few of the reliefs are as follows:

1. Refund of the price a consumer pays for purchased goods or services availed.
2. Compensation for damages.
3. Removal of defects or deficiencies.
4. Replacement of goods.
5. Compensation for physical, mental harassment, or any other loss or damages
suffered by a consumer due to the use of goods or availing of the services.
6. Discontinuance of unfair/ restrictive trade practices.
7. Payment of the cost of litigation.

If your rights as a consumer have been violated, we will provide legal assistance to you for all kinds of claims and help our best to secure refunds, compensation, or any other reliefs best suitable for you. We handle a wide range of areas of consumer laws. The core areas are as follows:

1. Represent our clients before district, state, and national consumer forums.
2. Consumer disputes related to consumer fraud, product liability, and false or misleading advertisements by goods or service providers.
3. Unfair trade practice or a restrictive trade practice by the service providers.
4. Defective goods purchased or agreed to be purchased by the consumer.
5. Overcharging of goods or services.
6. Whether hired/ availed/engaged, deficiency in services agreed to be hired/availed/engaged.
7. Due diligence related to hazardous goods and services.
8. Online shopping frauds, defective goods, and deficient services.
9. Matters related to medical negligence, denial of insurance claims, and non-possession of house/ flats to home buyers.
10. Appellate, review, and revision proceedings.